Admission
1. Use registration checklists to confirm coverage, eligibility and patient details to avoid
claim rejection
2. Contact elective or scheduled patients’ pre-admission to update details and payment
plans
3. Offer patients multiple payment options
Claims Submission
4. Incorporate ongoing review into the claims scrubs process to fix denial -causing errors
Denial Management
5. Regularly examine contracts with major payors and review payment discrepancies
Remittance & Payment Management
6. Ask Payors to send remittances and payments
7. Match electronic remittances with payments
